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Consumer Information

Complaints

Before filing a compliant, you may want to resolve any differences by first contacting the Responsible Funeral Director at the funeral establishment.  You may also contact the Funeral Board directly to seek assistance at 602-542-3095.  Persons who wish to file a complaint against an establishment, funeral director, embalmer or other persons regulated by the Funeral Board should complete the online complaint form below, including supporting documentation.  Please make sure to include the name of the decedent and the date of death in your documentation.

Complaint Form

How Can I Search How Many Complaints an Establishment Has?

 

You can view the number of complaints that an establishment has by completing a Licensing Search.

Consumer Guide

A Consumer Guide with information on Autopsies, Caskets, Cemetery Requirements, Donation of Body, Embalming, Funeral Arrangements and, Prearranged Funeral Plans is available in Adobe Acrobat Format.

Resource Document
Consumer Guide.pdf

Consumer Guide (Spanish)

A Consumer Guide (Spanish version) with information on Autopsies, Caskets, Cemetery Requirements, Donation of Body, Embalming, Funeral Arrangements and, Prearranged Funeral Plans is available in Adobe Acrobat Format.

Resource Document
Consumer Guide (Spanish).pdf

Arizona Funeral, Cemetery & Cremation Association (AFCCA)