Funeral Board Office
The Funeral Board office is located at 1740 West Adams St., Suite 3006, Phoenix, Arizona 85007. We no longer have fax accessibility, so please scan and email information to our email addresses:
Judith Stapley-Executive Director: [email protected]
Gary Hendrix-Investigator: [email protected]
Evelyn Estrella-Licensing Administrator: [email protected]
Yazmin Bustamante-Administrative Assistant: [email protected]
SHIPPING CREMATED REMAINS - UPDATED INFORMATION FROM USPS
United States Postal Service is improving the process to ship cremated remains. Here is the link to view the updated requirements https://link.usps.com/2019/09/23/cremated-remains/
Do NOT conduct business with unlicensed Funeral Establishments
Funeral providers, please be aware of the SCAM organizations continually trying to conduct funeral business, particularly cremations, with licensed Funeral Establishments in Arizona. These fraudulent companies are not licensed as funeral establishments in any state. They advertise under many different names including Heritage, Legacy and Family First. If you are contact by a company, claiming to need your services on behalf of a family, ask enough questions to identify if and where they are licensed. Then, take the time to verify the information. Funeral establishments must do their due dilligence in protecting the consumers of Arizona from this nefarious behavior.
Consumers, please question the physical location to verify the validity of any funeral provider you find online claiming to offer discount cremation. Make sure the funeral provider is a licensed funeral establishment in Arizona. Do not hesitate to contact the Board office for assistance if you are unsure of a funeral provides legitimacy.
Pursuant to Arizona Revised Statute (A.R.S.) 32-1301 (54)(i)(k)(l) "Unprofessional conduct includes the following acts, whether ocuring in this state or elsewhere:
- Falsely advertising or labeling any service or merchandise with the intentionof deceiving the public.
- Committing any act involving dishonesty, fraud, misrepresentation, breach of fiduciary duty, gross negligence or incompetence if the act has a reasonable relationship to funeral directing or embalming.
- Engaging in any conduct or practice that is reasonably related to funeral directing or embalming and that is or may be harmful or dangerous to the health, safety or welfare of the public.
A.R.S. 32-1365 (A)(7), It is unlawful for any funeral establishment or funeral director to advertise under any name that tends to mislead the public or that sufficiently resembles the professional or business name of another licensed funeral director or establishment as to cause confusion or misunderstanding.
Curious about Alkaline Hydrolysis (AH) and would like to read up on the subject? Click here to see what the Cremation Association of North America (CANA) has to say:
STATEMENT OF LOCATIONS WHERE ALL NOTICES OF THE MEETINGS OF THE ARIZONA STATE BOARD OF FUNERAL DIRECTORS AND EMBALMERS WILL BE POSTED:
Pursuant to A.R.S. §38-431.02A1a), the Arizona State Board of Funeral Directors and Embalmers (“Board”) hereby states that all notices of the meetings of the Board and any of its committees or subcommittees will be posted in the lobby of the Board office located at 1740 W. Adams St., Phoenix, AZ 85007.
This location is open to the public Monday through Friday from 8 a.m.- 5 p.m., except for legal holidays and State mandated furlough days. The above notices for all meetings will also be posted on the Board’s website at www.funeralboard.az.gov under “Meetings and Minutes”.
Notices will indicate the date, time, and place of the meeting and will include an agenda or information concerning the manner in which the public may obtain an agenda for the meeting.
To create and maintain a balance between fair and equitable business regulation and the protection of the public's health, safety and welfare in the use and purchase of goods and services required for death.